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Buy with confidence! As a collector you want to be sure you are buying only authentic memorabilia, that is why we offer a 100% money back authenticity guarantee! With 99.9% of our signed memorabilia acquired during a signing we ran or participated in (the other .1% acquired from trusted partners), you can rest assured what we sell is authentic! All of our signed memorabilia come with a tamper proof hologram and Certificate of Authenticity. Our holograms are either silver (round) or oval (white). We are globally recognized as an authorized authentication company.
Here is what you can expect with your authentic item, depending on date acquired there are 2 TSE possibilities:
| Certificate of Authenticity | Tamper Proof Holograms | ||
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Occasionally we will have a third party authenticator, like JSA or PSA/DNA. In the circumstances their applicable holograms and Certificates will be provided.
Typically orders will ship within two to three business days of being received unless otherwise noted, provided the product ordered is in stock. Most orders ship via USPS First Class, Priority, or Parcel Post mail. Please allow 5-7 business days during the busy times of year.
Please rest assured that we take each order very seriously and always do our best to get everything out in a timely manner.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Total Sports Enterprises, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
For a multiple product order, we will make every attempt to ship all items contained in the order at the same time. Products that are purchased with Pre-sale items will be held until that Pre-sale item becomes available, if within a reasonable amount of time. If you would like your items shipped out before the Pre-sale product become available please contact us and we will be happy to accommodate your request. You will not be charged any additional fees if this is requested.
Our Store automatically charges applicable sales tax and shipping costs for orders to be delivered to addresses within the US. For orders shipped to other countries, you are solely responsible for any additional taxes, customs fees or any other applicable fees.
We will gladly accept the return of an item due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Any shipping costs associated with returned items will be the responsibility of the customer.
To initiate a return, please contact us. Be sure to include your order number, the item you'd like to return, and the reason for the return.
